Engagement

Relationship Building Takes Involvement

    Originally published in the Boulder Daily Camera and the Longmont Daily Times-Call.

    Why didn’t I know that. That was the question that kept running through my mind as I recently sat through a memorial service for a dear friend. Why didn’t I know that? Why didn’t I know about all of the hobbies he enjoyed, the different lives he touched, the profound
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    Effective Communication Fills Plates

      Originally published in the Boulder Daily Camera and the Longmont Daily Times-Call.

      “What’s a little boy have to do to get something to eat around here?” The question came from somewhere below the crowd. I looked down into the big brown eyes of my adorable son and instantly felt remorse. My son and I had not communicated effectively. It was years ago
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      Communication is a Two-Way Street

        Originally published in the Boulder Daily Camera and the Longmont Daily Times-Call.

        On the roadmap to business success, communication is a two-way street. Communication in one direction entails reinforcing relationships with existing customers/clients and reaching out to new ones. Traffic in the other direction encompasses inquiries, feedback and critiques. Success lies in maintaining a smooth, candid flow in both directions. Business owners
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        “Oops” Moments Can Be Opportunities

          Originally published in the Boulder Daily Camera and the Longmont Daily Times-Call.

          “Oops!” I don’t like to talk about my Junior Miss “oops”, but thanks to Texas Gov. Rick Perry, “oops” moments are in the news. It was painful to watch as Gov. Perry struggled to finish his thoughts during a recent debate. All he could get out of his mouth was
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          In Business It Pays to Ask and Listen

            Originally published in the Boulder Daily Camera and the Longmont Daily Times-Call.

            When my sister-in-law was going through a contentious divorce, she sought counseling to help her over the rough spots. She left abruptly when the counselor asked, “What are you here for?”. Her reasoning: ”If he has to ask me why I was there, he obviously didn’t know what he’s doing.”
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            Business Loyalty is Priceless

              Originally published in the Boulder Daily Camera and the Longmont Daily Times-Call.

              It was my junior year in high school and everything was on the line. My softball team was playing for the state championship. Only one thing stood in our way. A tough team. A very tough team. Ellen, an aggressive personality, was on first. The rules banned base stealing and
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